Own the delivery of facilities strategy across North American Portfolio.
Primary FM point of contact for assigned region; manage day-to-day facilities oversight, Service
Travel up to 30%.
Oversee daily retail facilities operations, ensuring adherence to policies and standards.
Coordinate maintenance and repair of facilities (HVAC, plumbing, electrical, structural).
Vendor management with external contractors, SLAs/KPIs, and service reviews.

🎯 Requirements

Proficiency with Microsoft Word, Excel, and Service Channel.
Strong knowledge of building systems, maintenance practices, and safety regulations.
3–5 years in facilities maintenance/management, retail or multi-location preferred.
Ability to identify, track, and prevent facilities-related issues across Europe locations.
Experience managing Service Channel requests end-to-end.
Effective escalation to Director of Retail Facilities when needed.

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