Field Resource Coordinator

📋 Description

• Manage a subset of work orders for an assigned market, coordinating multiple repairs in one home.
• Maintain contact with vendors and residents to relay essential information and coordinate
• Act as Project Manager for related tasks and escalate issues when needed.
• Ensure work orders are linked, sequenced, and accurately entered into the system.
• Communicate with supervisors and teams to provide status updates and handoffs between
• Support process improvements based on feedback and data.

🎯 Requirements

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook.
• Organizational or Project Management skills preferred.
• High school diploma required; 4+ years customer service experience preferred.
• Advanced troubleshooting knowledge and ability to articulate.
• Ability to communicate industry language clearly.
• Candidates with a growth mindset encouraged.

🎁 Benefits

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities