Founding Customer Success Manager

📋 Description

• Own post-sale customer success: onboarding, adoption, renewals, and expansion
• Help customers integrate Krea into their creative workflows and daily work
• Drive product adoption across core customer profiles
• Communicate new feature and product updates (weekly)
• Track usage and customer signals to help customers get more value
• Identify expansion opportunities and own renewal process end-to-end

🎯 Requirements

• Experience in Customer Success or Account Management
• Commercially minded, with a track record of renewing and growing customer accounts
• Product-focused mindset, with onboarding and implementation experience
• Strong communication and interpersonal skills
• Proactive, ownership-driven attitude in an early-stage environment

🎁 Benefits

• Team: World-class team building the future of AI creative tooling
• Impact: Significant company-wide impact
• Competitive compensation: salary & equity
• Health & wellness: comprehensive health, dental, vision premiums covered
• Time off: Flexible PTO
• Financial planning: 401k with company match