Game Night Staff: Concierge (Part-Time/Seasonal)

📋 Description

• Hospitality and VIP guest concierge for premium members and guests at Capital One Arena.
• Fulfill guest requests, coordinate services, and maintain a welcoming experience.
• Build relationships with premium guests and manage guest records for follow-up.

🎯 Requirements

• 1+ year in hospitality, customer service, or guest-facing role
• Friendly, professional demeanor with strong communication
• Ability to adapt in a fast-paced, guest-focused environment
• Basic organizational and digital literacy
• Availability for flexible hours including evenings, weekends, holidays
• Knowledge of DC-area dining, entertainment, and services is a plus

🎁 Benefits

• Premium hospitality environment with VIP guest focus
• Equal opportunity employer; respectful and inclusive culture