Sutherland

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German Customer Experience & Tech Support Advisor (Flexible Hours)

Customer Support

Added

17 hours ago

Location

🇧🇬 Sofia

Type

Full time

Salary

Salary not provided

Related skills

technical support german customer service english connectivity

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📋 Description

Help German-speaking customers with devices and smart tech
Provide support via phone and email in German and English
Assist with product setup and troubleshooting
Resolve connectivity and basic technical issues
Deliver a high-quality customer experience

🎯 Requirements

German B2/B2H level
English C1 level
Excellent communication and customer service
Interest in technology and electronics
Basic Wi-Fi/mobile connectivity knowledge
Willingness to learn; Sofia office availability

🎁 Benefits

Permanent contract; 6 or 8 hour shifts
Fully paid training; 21 days leave
Health and life insurance; meal vouchers
Company lunch 3 days/week; certifications
Clear career progression; international team

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