Experian

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Experian

Global People Services Manager/ Team Lead

Hybrid

HR & People

Added

8 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

data analytics hr operations slas automation lean principles

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📋 Description

Own end-to-end GPS service delivery for regions
Set and govern SLAs, escalations, risk, and experience metrics
Act as senior authority on complex/high-risk HR cases
Drive continuous improvement using data and Lean methods
Partner with COEs/HRBPs/Tech to enable self-service and automation

🎯 Requirements

Strong leadership with ability to set direction
Comfortable operating in ambiguity and complexity
Credible advisor on process, compliance, and governance
Collaborative, inclusive leaders who build capability
Continuous improvement mindset to challenge legacy ways

🎁 Benefits

Great compensation package and discretionary bonus
Hybrid work arrangement - Home & Office
Experian is an equal opportunities employer

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