Global People Services Manager/ Team Lead

📋 Description

• Own end-to-end GPS service delivery for assigned regions.
• Set and govern service standards, SLAs, risks, and experience metrics.
• Act as senior authority for complex HR cases.
• Drive continuous improvement using data and Lean principles.
• Partner with COEs, HRBPs, and People Technology to enable self-service.

🎯 Requirements

• Strong leadership, set direction, accountability.
• Comfort with ambiguity and complexity.
• Credible advisor on process, compliance, governance.
• Collaborative leader who builds capability and resilience.
• Continuous improvement mindset; challenge legacy ways.

🎁 Benefits

• Great compensation package and discretionary bonus plan.
• Hybrid work arrangement - Home & Office.
• Experian is an equal opportunities employer.