Global Sales Development Operations Senior Associate

📋 Description

• Maintain performance of sales tools (Salesforce, Outreach, ZoomInfo, Demandbase, LinkedIn).
• Optimize processes and configurations across the sales tech stack for usability.
• Create training docs to help the sales development team use tools effectively daily.
• Train team on core tools and workflows with guidance for regional adoption.
• Audit tool usage and identify opportunities to improve setup, governance, and effectiveness.
• Investigate data quality issues affecting speed to lead and issue progression.

🎯 Requirements

• Experience with Salesforce, Outreach, LinkedIn Sales Navigator, Demandbase, and ZoomInfo.
• Proven Outreach experience in operations or process improvement.
• Maintain and improve business systems—workflow design, tool config, and consistency.
• Strong problem-solving: identify root causes and drive process improvements.
• Experience with data quality, data stewardship, or analytics for faster sales execution.
• Ability to create clear docs and train distributed teams.

🎁 Benefits

• Benefits to support health, finances, and well-being.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity compensation and employee stock purchase plan.
• Growth and Development Fund.
• Parental Leave.