Global Service Manager, HR Administration & Service Delivery

📋 Description

• Lead HR Administration and service delivery across global clients
• Coordinate onboarding, lifecycle admin, and stakeholder comms
• Act as primary contact across multiple jurisdictions and service lines
• Manage BAU and implementation projects with cross-functional teams
• Ensure timely delivery, risk mitigation, and customer satisfaction
• Serve as SPOC for customers and escalation point for GSAs

🎯 Requirements

• 5+ years in HR Operations/Administration or related service delivery
• Experience onboarding, transitions across countries/regions
• Strong project coordination and stakeholder mgmt
• Customer-facing experience with partners/vendors
• Process improvement and scalable solutions
• Experience with global HR services across jurisdictions

🎁 Benefits

• Remote work with global collaboration
• Opportunity to shape processes at scale
• Work with international teams and global customers
• High-growth environment and ownership culture