H&M Responsable de département (Assistant.e gérant.e)

📋 Description

• Support store managers to meet sales and profit targets.
• Lead the department to deliver the best customer experience.
• Plan staffing, schedule shifts, and manage team performance.
• Monitor KPIs and take actions to maximize sales.
• Ensure compliance with H&M standards, safety, and legal requirements.
• Oversee daily store routines and merchandising tasks.

🎯 Requirements

• Open, positive, and adaptable personality; customer-service oriented.
• Ability to stand for long periods; lift up to 20 lbs; climb ladders if needed.
• Willingness to travel for support at other stores and training.
• Basic computer skills and data entry.
• 2 years of transferable retail experience preferred.
• Strong leadership, coaching, and disciplinary skills.

🎁 Benefits

• Competitive local benefits vary by market.
• Staff discount across H&M brands; 25% discount typical.
• Wellness, vacation, and employee assistance programs; retirement plan.