Head of Account Management, Playradar (m/f/d)

📋 Description

• Own and develop key iGaming client relationships to drive revenue growth.
• Lead and coach a high-performing Account Management team.
• Define account segmentation, customer success strategies and playbooks.
• Create and refine processes to monitor client performance and coordinate stakeholders.
• Identify additional revenue opportunities via cross-selling and upselling iGaming products.
• Oversee relationship management, support and service delivery for existing clients.

🎯 Requirements

• Extensive experience in commercial, sales, key account or account management in iGaming, betting
• Strong understanding of the iGaming ecosystem including operators, platforms and regulation.
• Analytical mindset with KPI and commercial performance management.
• Proven commercial leadership to build and grow long-term client relationships.
• Experience leading and scaling Account Management or Customer Success teams.
• Growth mindset with proactive, commercial thinking and new business opportunity identification.

🎁 Benefits

• Collaborative, global environment with offices in Europe, Asia and the US and various social events.
• Flexible work style with autonomy and a balance of structure.
• Vibrant, inclusive community with Women in Tech and Pride groups.
• Global Employee Assistance Programme and well-being apps.
• Online training, flexible hours, and office culture emphasizing collaboration.