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AUTO1

Head of C2B Customer Journey – CRO rm CRM (f/m/x)

On site
Marketing
Added
21 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

crm growth sql tableau ai

📋 Description

  • Team Leadership: Lead and develop the CRO and C2B CRM, managing 1 Team Lead and ~6 direct reports.
  • Strategic Roadmap: Define vision and quarterly roadmap for the C2B customer journey.
  • KPI & Experimentation: Own C2B funnel KPIs; lead A/B testing pipeline.
  • AI & Operations: Integrate AI agents with protocols for trust and QA.
  • Cross-Functional Collaboration: Interface between Marketing, Product, and Engineering; align with
  • Customer Insights: Synthesize data to provide actionable insights for stakeholders.
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