Head of Market Launch

📋 Description

• Launch Markets – Lead strategy and execution for new PadSplit markets to 250 active units in six
• Build Playbooks – Create repeatable systems and launch playbooks to scale markets
• Grow Ecosystems – Build national/local partnerships with brokers, lenders, contractors, and vendors
• Drive Referrals – Establish referral engines to fuel organic growth
• Improve Outcomes – Partner cross-functionally to improve occupancy, NPS, and host success
• Analyze Performance – Use data to evaluate launch performance and optimize markets

🎯 Requirements

• Market Leadership – 10+ years leading marketplace/partnerships/ops with P&L ownership
• Launch Experience – Proven success launching/scaling new markets
• Partnership Expertise – Experience building vendor/partner ecosystems
• Growth Mindset – Improve customer experience and organic growth
• Systems Thinking – Design scalable operating models
• Analytical Skills – Use metrics like CAC, LTV, occupancy, NPS

🎁 Benefits

• Fully remote position with competitive compensation
• Equity incentive plan and company-wide bonus
• National medical/dental/vision plans
• Life insurance and optional accidental insurance
• FSA/DCFSAs, unlimited PTO, holidays
• 401(k) plan, parental leave