Head of Network Management

📋 Description

• Own the live execution and reliability of Deliveroo's delivery network across markets.
• Manage rider supply balance and real-time issue resolution.
• Lead incentives application and market-level execution.
• Develop scalable processes and playbooks for geography-wide consistency.
• Mentor and develop junior team members; report outcomes to senior stakeholders.

🎯 Requirements

• Experience leading live network operations in a fast moving marketplace.
• Strong problem solving with attention to detail under pressure.
• Proven leadership with coaching and development ability.
• Stakeholder management and confident communication with senior leaders.
• Analytical and data-driven approach to uncover insights.
• Flexible, resilient, and able to work outside normal hours when needed.

🎁 Benefits

• Collaborative, inclusive culture with autonomy and responsibility.
• Opportunity to impact customers, partners and riders daily.
• Career development within a growing global team.