Head of Operations for eCom DTC brand

📋 Description

• Own end-to-end back-end operations: supply chain, inventory planning, manufacturing relationships
• Build and maintain scalable operating systems, processes, and SOPs with clear ownership and
• Establish an operational knowledge base (Notion) and continuously improve processes as the business
• Develop accurate inventory systems of record, PO calendars, and processes to improve visibility and
• Create reliable reporting and a single source of truth for weekly leadership metrics (inventory
• Establish automated subscription and channel revenue reporting and a concise weekly operations

🎯 Requirements

• At least 3 years of operations experience in a physical-product, e-commerce, or DTC business.
• Experience in high-growth environments, ideally supporting a brand generating $20M–$50M in annual
• Direct experience across multiple operations functions (supply chain, inventory, 3PL/fulfillment
• Proven track record building departments, operating systems, reporting infrastructure, or other
• Strong understanding of physical-product ops (lead times, POs, landed costs, inventory
• Hands-on hiring, onboarding, managing, developing, and exiting team members; excellent analytical

🎁 Benefits

• Fully remote position with distributed operating environment.
• High ownership and autonomy over operational infrastructure and organizational development.
• Opportunity to shape supply chain, reporting, systems, hiring, and processes in a high-growth DTC
• Significant leadership scope with potential to build a team of 4–6 functional owners.
• Equity conversation after 12 months, contingent on performance toward COO-level criteria.
• Path to a COO-level role once leaders independently manage their domains.