Head of U.S. Manufacturer Renewals (Subscription Sales)

📋 Description

• Lead US renewals strategy aligned with global renewals goals
• Drive improvement to increase renewal rates and reduce churn
• Analyze market trends and renewal data to guide decisions
• Manage and mentor renewal managers and specialists
• Set performance metrics and accountability for the team
• Collaborate with Sales, Customer Success, Finance, Operations, and Product

🎯 Requirements

• 10+ years in Renewals/Customer Success/Account Management or related fields
• 7+ years leading managers and geographically dispersed teams
• Proven renewal strategies improving retention and revenue
• Experience partnering with Sales, Finance, Product and Legal at executive level
• Expertise in renewal forecasting, pricing, contract management, risk mitigation
• Bachelor’s degree required; MBA preferred

🎁 Benefits

• Healthcare: medical, Rx, dental, vision
• Flexible spending accounts and Health Savings Accounts
• Life and AD&D insurance; 401(k) with company match
• Disability insurance; Tuition Reimbursement
• Comprehensive benefits and employee programs