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3 hours ago
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Related skills

crm data analytics budget management personalization segmentation

📋 Description

  • Define and execute a high-impact VIP strategy globally.
  • Set and exceed VIP KPIs and revenue targets.
  • Use player data to sharpen segmentation and journeys.
  • Deliver personalized VIP experiences, rewards, and events.
  • Partner with Marketing, CRM, and Product across touchpoints.
  • Manage the global VIP budget to maximise ROI.

🎯 Requirements

  • VIP management, CRM, or high-value customer strategy in online gaming
  • Proven record building and scaling VIP programs with measurable results
  • Hands-on leadership inspiring teams and driving a shared vision
  • Strong analytical mindset turning data into strategy and action
  • Deep understanding of VIP customer behaviour and relationship management
  • Thrive in fast-paced, high-growth environments and embrace change
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