Insider One

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Hi-Tech Program - Customer Success

Customer Support

Added

27 days ago

Location

🇹🇷 Istanbul

Type

Full time

Salary

Salary not provided

Related skills

crm account management e-commerce b2b insider tools

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Address technical issues and resolve partner requests on Insider.
Manage technical relationships to ensure partner success.
Communicate clearly to deliver top-tier experiences.
Collaborate with Customer Success to provide effective solutions.
Gather partner feedback to improve our product.
Meet SLAs with fast response and resolution.

🎯 Requirements

2+ years in B2B environments or consulting.
Account management in e-commerce or CRM systems.
Excellent written and verbal English.
Familiarity with Insider tools is a plus.
Location: Based in Istanbul (onsite).

🎁 Benefits

Monthly meal allowance.
Private health insurance.
Wellness & social clubs (yoga, running, cycling).
Learning perks (Spotify, LinkedIn Learning, MasterClass).
Internal trainings in AI, coding, languages.
ESOP eligibility and referral bonuses.

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