Insider One

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Hi-Tech Program - Customer Success

Customer Support

Added

20 days ago

Location

🇨🇴 Bogota

Type

Full time

Salary

Salary not provided

Related skills

crm account management customer success partner management e-commerce

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Address technical issues and partner requests on the Insider platform.
Manage technical relationships to ensure partner success.
Collaborate with Customer Success Managers to deliver solutions.
Resolve partner requests and optimize operations.
Meet SLAs with fast response and resolution times.
Deliver top-tier experiences for partners.

🎯 Requirements

2+ years of customer-facing experience in B2B or consulting.
Account management experience in ecommerce or CRM systems.
Excellent written and verbal English skills.
Tech-savvy with familiarity with Insider tools.
On-site Istanbul location.

🎁 Benefits

International, diverse, inclusive environment.
Comprehensive product training to master the platform.
Access to 16,000+ LinkedIn Learning courses.
Private health insurance and meal stipend.
Team activities and inclusive culture.

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