Insider One

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Hi-Tech Program - Customer Success (Remote)

Customer Support

Added

1 hour ago

Location

🌍 Europe

Type

Full time

Salary

Salary not provided

Related skills

crm account management customer success german e-commerce

📋 Description

Solve tech issues and partner requests on Insider One.
Manage technical relationships for partner success.
Communicate effectively to deliver top-tier experiences.
Collaborate with Customer Success to provide solutions.
Gather partner insights to improve the product.
Meet SLAs with fast responses and resolutions.

🎯 Requirements

2+ years in B2B or consulting in customer-facing roles.
Account management experience; e-commerce or CRM knowledge.
Excellent written and verbal English and German.
Familiarity with Insider One tools is a plus.

🎁 Benefits

Global, diverse team with 50+ nationalities.
Internal trainings on AI basics and languages.
Access to learning platforms like Spotify, LinkedIn Learning.
Share ownership via ESOP eligibility.
Referral bonuses and community volunteering opportunities.
Year-round events and team-building activities.

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