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📋 Description

  • Onboard external talent, set expectations, provide tools
  • Act as main contact for external talent during assignment
  • Monitor performance, engagement, and satisfaction across accounts
  • Collaborate with Account Managers and HR to address issues
  • Coordinate monthly check-ins and pulse surveys
  • Partner with payroll/ops to ensure payments are processed

🎯 Requirements

  • 2–4 years HR/operations or similar client-facing role
  • Managed remote teams or external talent in a global setting
  • Proactive, organized, highly responsive
  • Excellent communication and problem-solving skills
  • Can juggle multiple accounts, stakeholders, priorities
  • Fluent in English (written and spoken)
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