Immigration Administrative Assistant

📋 Description

• Provide professional, empathetic, and responsive customer service throughout the client journey.
• Communicate with clients by phone, email, and messaging platforms while maintaining confidentiality
• Assess and triage client needs, ensuring appropriate follow-up and timely support.
• Monitor assigned immigration cases, track progress, and maintain accurate records in case
• Draft and prepare immigration forms using Docketwise and assist with other legal documents and
• Coordinate with attorneys and team members to ensure case activities are completed on schedule.

🎯 Requirements

• At least 1 year of experience as an Immigration Administrative Assistant or similar legal/client
• Fluency in both English and Portuguese is required.
• Previous immigration law experience is highly preferred.
• Strong verbal and written communication skills with professional etiquette.
• Proven customer service skills with ability to handle sensitive processes respectfully.
• Strong organizational skills with attention to detail and accuracy in documents and records.

🎁 Benefits

• Compensation range of $1,150–$1,220 USD.
• 100% remote, home-based work.
• Full-time, long-term career opportunity.
• PTO and parental leave.
• Bonuses and professional development opportunities.
• Dedicated team support in an English-speaking, internationally oriented environment.