Immigration Administrative Assistant

📋 Description

• Provide professional, empathetic, and responsive customer service throughout the client journey.
• Communicate with clients by phone, email, and messaging platforms while maintaining confidentiality
• Assess and triage client needs, ensuring appropriate follow-up and timely support.
• Monitor assigned immigration cases, track progress, and maintain accurate and well-organized
• Draft and prepare immigration forms using Docketwise and assist with other legal documents
• Conduct legal research as directed by attorneys and use findings to support case preparation.

🎯 Requirements

• At least 1 year of experience as an Immigration Administrative Assistant, Legal Assistant
• Fluency in both English and Portuguese is required.
• Previous immigration law experience is highly preferred.
• Strong verbal and written communication skills, with excellent professional phone and written
• Proven customer service skills and the ability to communicate clearly and respectfully with clients
• Strong attention to detail and accuracy when handling legal documents, case information, and

🎁 Benefits

• Compensation range of $1,150–$1,220 USD.
• 100% remote, home-based work.
• Full-time, long-term career opportunity.
• Paid Time Off.
• Bonuses.
• Parental leave.