Implementation Manager

📋 Description

• Deliver onboarding and implementation for mid-market to enterprise customers.
• Run engaging training sessions for clinicians and operational staff.
• Assess clinician goals/workflows to tailor onboarding and workshops.
• Coordinate rollout plans with Customer Success Managers and stakeholders.

🎯 Requirements

• Experience in implementation, onboarding, customer success, or clinical operations.
• Excellent communicator who can build trust with clinicians and cross-functional teams.
• Organized and skilled at juggling multiple complex projects.
• Curious, problem-solving mindset, data-driven decisions.
• Bias for action, adaptable, hands-on.
• Empathy and curiosity to make life easier for clinicians and patients.

🎁 Benefits

• £500 personal development budget.
• Dedicated wellness days.
• Your birthday off.
• Hybrid environment with at least 3 days in the office.
• Equity from day one.