Motive

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Implementation Specialist - Spanish

Customer Support

Added

7 hours ago

Location

🇵🇰 Pakistan

Type

Full time

Salary

Salary not provided

Related skills

crm data analysis customer success salesforce sql

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📋 Description

Primary contact for new SMB customers during implementation
Guide hardware/software setup and system training for onboarding
Monitor progress to ensure adoption and activation
Collaborate with support, engineering, sales, and product management
Handle high volume of calls and emails
Deliver exceptional customer service to build loyalty

🎯 Requirements

2+ years in a customer-facing role (sales or support)
Salesforce proficiency and data-informed engagement planning
Understanding of success metrics for customers and Motive
Excellent listening, problem-solving, and communication skills
Ability to manage multiple tasks with attention to detail
Documentation, Data analysis, Reporting, SQL, Salesforce experience a plus

🎁 Benefits

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