Import Agent (Air Freight Operations)

📋 Description

• Coordinate shipment-related emails and updates
• Enter shipment alerts into the TMS system and update records
• Provide shipment updates to customers, dispatch, warehouse teams, and drivers
• Follow up promptly when updates are delayed
• Call drivers, dispatch teams, or warehouse staff for urgent updates
• Maintain accurate operational notes and logs

🎯 Requirements

• Experience in logistics or import operations
• Strong organizational and multitasking skills
• Ability to think logically and prioritize effectively
• Comfortable handling repetitive operational workflows
• Strong written and verbal English communication
• Comfortable calling drivers, warehouse teams, and customers

🎁 Benefits

• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• $500 entry monthly raffle
• No tracker