Insurance Customer Relations Specialist

📋 Description

• Remote role supporting personal lines insurance
• Handle policy servicing, billing questions, coverage changes
• Assist with quotes and insurance product explanations
• Work with multiple carriers across all states
• Pre-licensing training and licensing required
• Strong focus on customer relationships and service quality

🎯 Requirements

• High school diploma or equivalent; bachelor's a plus
• 1+ year customer service experience
• Active Property & Casualty license; eligible to license in states
• Strong communication and empathy skills
• Clear written and verbal conveyance of insurance concepts
• Proficient in Windows, multiple apps, data entry

🎁 Benefits

• Salary $40,066–$61,212 (varies by location/experience)
• Bonuses and incentives potential
• Remote work from anywhere in the United States
• PTO, holidays, volunteer hours
• Medical, dental, vision, life, and pet insurance
• 401(k) with company match