Insurance Program Coordinator

📋 Description

• Coordinate health insurance programs supporting J-1 participants and eligible J-2 dependents
• Serve as liaison between program sponsors, participants, internal teams, and external insurance
• Combine participant support, insurance administration, regulatory compliance, documentation, and
• Ensure coverage remains accurate and compliant with U.S. Department of State requirements
• Opportunity to improve processes, develop resources, and strengthen participant experience
• Strong organization, attention to detail, communication, and customer-focused mindset

🎯 Requirements

• Professional experience in the insurance services field, ideally with exposure to insurance
• Strong organizational and time-management skills, with exceptional attention to detail and accuracy
• Excellent written and verbal communication skills, able to explain U.S. health insurance concepts
• Experience collaborating with cross-functional teams, external vendors, sponsors, and stakeholders
• Strong customer-service orientation, empathy, professionalism, and participant support
• Ability to handle sensitive/confidential information responsibly

🎁 Benefits

• Full-time remote position based in India
• Opportunity to work with international stakeholders and U.S.-focused insurance processes
• Meaningful work at the intersection of insurance administration, compliance, customer support, and
• Collaborative environment with opportunities to improve processes and operations
• Opportunities to develop expertise in U.S. health insurance and international program administration
• Exposure to cross-functional collaboration with sponsors, providers, internal teams, and