International Branch Operations Quality Manager (m/f/d)

📋 Description

• You drive international quality initiatives across SIXT branches.
• You conduct on-site audits at large SIXT locations worldwide.
• You lead global projects focused on quality excellence with country teams.
• You develop and implement new quality tools, processes, and SOPs.
• You identify opportunities to improve service quality and turn them into measurable improvements.

🎯 Requirements

• Education: degree in business, economics or related field; QMR or EMR certifications preferred.
• Experience in quality management or audits, ideally in service/mobility sectors.
• Hands-on mentality; able to work with branch managers and teams, willing to travel.
• Analytical mindset; independent, structured, process-oriented.
• Strong communication and teamwork across cultures; fluent in English; German a plus.
• Proficient in MS Office; strong toolset and language skills.

🎁 Benefits

• Discounts on SIXT rent, share, ride and SIXT+; partner deals.
• AI tools access (Claude by Anthropic, SIXTgpt) from day one.
• Monthly mobility allowance.
• Retirement plan and capital-forming benefits.
• Gym, leisure activities, employee restaurant.
• 30 days vacation; hybrid working model and flexible hours.