Optimise Lovable's IT stack: identity, devices, SaaS, networking, access reviews
Build AI agents to resolve tier-1/2 IT requests automatically
Replace runbooks with automated workflows and self-serve tooling
Partner with Security and GRC for least-privilege defaults and auditability
Configure integrations and templates to speed AI-enabled onboarding
Set the bar for a modern AI-native IT function

🎯 Requirements

5+ years in IT engineering at a high-growth tech company
Identity/MDM, SaaS lifecycle, zero-trust networking (Okta/Entra, Jamf/Intune/Kandji
Proficient in Python, TypeScript, or Go; deploy automations as production systems
Hands-on with AI agents and LLM tooling (Lovable, Claude, function-calling, copilots)
Bias toward eliminating work; measure success by tickets avoided
Bonus: dev portals or IT for fast-scaling org experience

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