IT Specialist

📋 Description

• Role blends IT support, data quality, analytics, and process improvement.
• Identify system issues, investigate data inconsistencies, and map process dependencies.
• Hands-on with business applications, automation, security, and collaboration tools.
• Collaborate with IT leadership and cross-functional teams to improve workflows.
• Protect data integrity and translate complex issues into solutions.
• Opportunity to expand technical skills in a globally collaborative environment.

🎯 Requirements

• At least 1 year of experience in an IT Help Desk or similar IT support role.
• Bachelor’s degree in Information Systems, Analytics, Operations Management, Data Science, or
• Strong analytical, problem-solving, and critical-thinking abilities.
• Experience with data analytics and business apps such as Jotform, Airtable, Zapier, HubSpot, Asana
• Proficiency with Microsoft Office, Google Workspace, and various software/hardware.
• Familiarity with CMS like WordPress and basic API integrations is desirable.

🎁 Benefits

• Full-time schedule: 40 hours/week, 8 hours/day.
• Competitive base salary.
• Permanent work-from-home setup.
• EST-aligned schedule (Mon-Fri).
• Unlimited access to professional courses and internal SOP library.
• Professional development and career advancement opportunities.