Troubleshooting and support for all IT end user issues: mobile, desktop, audio/video, peripherals
Procurement, asset and inventory management for all IT hardware and software
Cross-departmental collaboration with Facilities, Sales, and Engineering
Managing IT communication between headquarters and remote office
Perform system imaging, application configurations, and security policy enforcements
Daily onsite office support

🎯 Requirements

2+ years of working experience in an IT Support role
Experience creating and maintaining technical documentation and knowledge articles
Working knowledge of Windows and OSX operating systems
Working knowledge of Lenovo and Apple hardware
Knowledge of networking concepts
Working knowledge with voice and video conferencing solutions (Google, Zoom, Slack a plus)

🎁 Benefits

Life at Box overview: https://careers.box.com/en/life-at-box/
Box culture emphasizes in-person collaboration; office-based 5 days/week

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