IT Support Specialist

📋 Description

• Provide technical support to JetBrains employees.
• Set up new computers; fix and modernize existing ones.
• Advise on hardware and software issues.
• Maintain IT equipment: PCs, monitors, printers, phones.
• Communicate patiently with users who report issues.

🎯 Requirements

• Can take apart and repair any computer.
• Fix OS errors in different ways, not only via reinstall.
• Communicate patiently and politely with users who experience issues.
• Know how local networks and the Internet work.
• Enjoy disassembling devices to learn more about them.
• Don't mind soldering damaged wires.
• Strong teamwork; can support your point with sound reasoning.
• Wants to grow as a professional and apply new approaches.
• Take pride in the work you do.
• Have previous IT Helpdesk Support experience.
• Speak fluent English.

🎁 Benefits

• Competitive pay reflecting your skills and experience.
• Relocation support.
• Extra time off to relax and recharge.
• Medical insurance allowance.
• Learning and development opportunities.
• Language classes available.
• Lunch allowance on workdays.
• Mental health support available.
• On-site gym or sports stipend.
• Internal events and team activities.