Own and triage IT support queue for 400 users
First point of contact for Google Workspace, Mac, Chrome, VPN, remote desktop issues
Assist with device provisioning and onboarding for new hires
Contribute to SOC 2 and ISO 27001 evidence gathering
Support onboarding of newly acquired brands

🎯 Requirements

3+ years in IT support or service desk
Based in Europe and able to work in real time with IT team
Experience with Google Workspace admin, Mac support
Familiar with VPN, Chrome, OS troubleshooting
Comfort with AI tools like ChatGPT; automations not required

🎁 Benefits

100% remote work
Autonomy and flexible problem solving
Low bureaucracy, steady momentum
Small, friendly team
Vibrant network of SaaS professionals
Flexible time off

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