Own access provisioning, help desk ops, and device management across Moxie
Build documentation and runbooks to scale IT with audit-ready records
Manage onboarding/offboarding, provisioning, deprovisioning, and device setup
Improve provisioning and ticket resolution times with compliant docs
Collaborate with Technical Operations, People, and Finance on policy and tooling improvements

🎯 Requirements

Hands-on experience with workplace IT ops: ticketing, device management/MDM, IAM, and cloud infra
Strong judgment under ambiguity around sensitive data access
Track record turning manual work into reusable docs/processes
Ability to own a queue independently with proactive problem sensing
Clear, non-technical communication across the company

🎁 Benefits

Ownership mindset in a fast-growing company
Exposure to modern SaaS infra and SOC2/HIPAA prep
Path to senior IT/security operations role
Competitive salary, stock, and comprehensive health coverage

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