IT Support Specialist (On-site)

📋 Description

• Provides day-to-day technical support to employees for network infrastructure, systems software
• Installs, configures, and troubleshoots desktop systems, and network issues in a diverse
• Maintains passwords, data integrity, and file system security for the desktop environment.
• Prepares and tracks corporate equipment (laptops, desktops, mobile devices, and peripherals).
• Maintains office multi-function printers, resolving minor technical issues.
• Keeps accurate inventory of corporate IT assets.

🎯 Requirements

• Basic knowledge of hardware, operating systems (Windows/macOS, Linux a plus), and networking
• Proficiency in Active Directory, DNS, DHCP, and Microsoft Azure.
• Familiarity with ITIL processes and IT service management (ITSM) tools is desirable.
• Problem-solving, multitasking, and communication skills.
• Experience supporting end-users in a help desk environment (L1 support).

🎁 Benefits

• In-house store selling merchandise and tech gear.
• 5 days of 100% paid sick leave.
• Work hours from 11:00 a.m. to 8:00 p.m., Monday through Friday.