IT Support Technician (f/m/d)

📋 Description

• Provide first-line IT support and resolve common issues; escalate complex incidents as needed while
• Troubleshoot laptops (Windows/macOS), mobile devices, printers, peripherals, and meeting room tech.
• Install, configure, maintain, and replace end-user equipment.
• Support onboarding/offboarding by preparing and configuring IT equipment.
• Maintain IT asset records and assist with inventory management.
• Support Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive).

🎯 Requirements

• Experience in IT support, service desk, or desktop support; able to troubleshoot across systems and
• Strong troubleshooting knowledge across Windows and macOS.
• Experience with hardware, peripherals, and workplace tech.
• Familiarity with Microsoft 365 services (Outlook, Teams, SharePoint, OneDrive).
• Experience with ITSM tools (e.g., Jira) or similar platforms.
• Ability to manage requests, prioritize tasks, and follow defined service processes.

🎁 Benefits

• Four-day Flexi-Week with one lighter/fully disconnected day per week while maintaining full pay and
• Hybrid working flexibility to support collaboration and autonomy.
• Monthly remote-work expense contribution.
• Home office furniture support.
• Meal vouchers for lunch.
• Public transportation support for commuting.