Junior Global Customer Support Executive

📋 Description

• First line of contact for NIQ Brandbank supplier clients.
• Collaborate with Account Management, Operations, and Commercial teams.
• Manage inquiries, reporting, and service performance metrics.
• Gain exposure to data and digital product solutions in FMCG/retail.
• Improve processes and customer satisfaction through insights.
• Support global customers with high service standards.

🎯 Requirements

• Bachelor’s degree.
• Experience in Customer Support or similar role.
• Fluent English, written and spoken.
• Experience in B2B environments.
• Strong KPI focus and prioritization skills.
• Detail-oriented with problem-solving ability.

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)