Manage and grow key client portfolios across Mexico and Colombia.
Drive cross-sell and upsell to increase share of wallet.
Act as main contact for billing, portfolio usage, credit support, and follow-ups.
Coordinate with credit, risk, and customer success for complex needs or escalations.
Present Jeeves solutions to CFOs, Controllers, and finance teams.
Track account performance and drive revenue growth through adoption and expansion.

🎯 Requirements

Bachelor's or Master's degree in Business, Marketing, Finance, Hospitality, or related field.
3+ years in key account management or B2B customer success (fintech, SaaS, hospitality).
Proven track record of expanding accounts via cross-sell and upsell strategies.
Experience on fintech and SaaS platforms selling.
Strong understanding of B2B financial products, incl. credit lines and digital payments.
Excellent communication and negotiation skills, with the ability to influence C-level stakeholders.

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