Build and maintain relationships with key stakeholders and users to align on goals.
Develop tailored success plans aligned to each customer's priorities.
Monitor engagement and address risks to satisfaction and retention.
Identify upsell, cross-sell, and renewal opportunities and drive expansion.
Capture feedback and relay feature requests to product teams.
Maintain account activity, renewal forecasts, and expansion data in CRM.

🎯 Requirements

5+ years in Customer Success or Key Account roles with enterprise customers.
Experience in strategic account planning with renewal and expansion focus.
Customer-centric mindset with advocacy for customer needs.
Technical acumen to communicate enterprise tech to stakeholders.
Fluency in Polish and English; additional languages a plus.
Up to 30% on-site meetings.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Sales Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot