Nexton

⏰ 4-day week company

109 jobs posted

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Key User support monétique H/F

Added

1 day ago

Location

🇫🇷 Paris

Type

Full time

Salary

Salary not provided

Related skills

jira servicenow bi temc+ mypass+

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Support N2 et résolution des tickets
Expertise sur les outils monétiques (TemC+, MyPass+, AfricaPass, BI)
Coordination RUN: backlog, RUN/COPIL, escalations
Documentation et formation: procédures et base de connaissances

🎯 Requirements

Expérience confirmée en support fonctionnel N2/applicatif
Connaissance secteur monétique/paiement
Gestion incidents N1/N2/N3
Outils ticketing: ServiceNow, Jira
Environnements multi-interlocuteurs
Anglais professionnel indispensable

🎁 Benefits

Communautés dynamiques et Meet Ups
Formations & montée en compétences
Événements sportifs et festifs
Forfait mobilité durable
Téléphone professionnel

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