Lead data-driven roadmaps for CS groups; influence decisions with data and metrics
Build scalable data tools and analytics for guest, host, and agent experiences
Apply causal inference, experimentation, and ML to improve community support operations

🎯 Requirements

8+ years in business analytics or related quantitative field; Masters/PhD a plus
Expert SQL and Python or R for data analysis
Experience with ETL (Airflow), high-dimensional data modeling, and non-experimental causal methods
Ability to work in ambiguity and influence cross-functional teams
Strong storytelling to frame data-driven narratives

🎁 Benefits

Pay ranges disclosed: $164,000 – $191,000 USD
Remote eligible with possible office/onsite offsites; must live where Airbnb has a registered entity
Bonus/equity/benefits and travel credits may apply

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