Lead Market Researcher

📋 Description

• Lead market-entry research for new EU markets and influence expansion strategy.
• Develop repeatable research approaches balancing depth, speed and confidence.
• Synthesize local money behaviours, banking needs, trust drivers and adoption barriers.
• Identify priority audiences; collaborate with Data, Strategy and Product.
• Assess fit of Monzo’s proposition with local market needs and expectations.
• Set high evidence quality standards; triangulate sources and challenge assumptions.

🎯 Requirements

• Significant experience in customer research or consumer insight.
• Proven ability to handle ambiguous, early-stage problems like market entry or audience strategy.
• Experience conducting research across multiple markets with cultural nuance.
• Strong quantitative research skills including segmentation and sizing.
• Strong synthesis and communication; translate complex evidence into clear recommendations.
• Ability to influence senior cross-functional stakeholders.

🎁 Benefits

• Benefits package available.
• Relocation support to the UK and visa sponsorship.
• Flexible/distributed working within the UK with occasional in-person meetings in London.
• Learning budget and home-office setup support for remote workers.
• Full benefits list available at monzo/careers.