Lead - Solution Engineer

Added
16 hours ago
Type
Full time
Salary
Salary not provided

Related skills

saas ai apis pre-sales solution architecture

📋 Description

  • Pre-sales engineer for SMB to mid-market customers
  • Architect tailored AI-driven solutions and demos
  • Leverage Freddy AI, Agent Studio in demos/POCs
  • Collaborate with Sales, Product, Engineering, Implementation
  • Address objections and align tech with business outcomes
  • Night shift role with North America market experience required

🎯 Requirements

  • 5–8 years in pre-sales/solution engineering or similar
  • Strong SaaS, cloud, APIs, enterprise software background
  • Proven demos/POCs design and delivery
  • Communicate well with mid-market/enterprise customers
  • Bachelor’s in CS/Engineering or equivalent
  • Familiarity with ITSM and AI/LLM concepts; hands-on AI agent building

🎁 Benefits

  • Competitive compensation in INR
  • Opportunity to work with Freshworks AI platform
  • Collaborative, global team environment
  • Equal opportunity employer
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