Lead Store Associate

📋 Description

• Lead by example to create a warm, welcoming environment for guests.
• Coach team to deliver exceptional service with every interaction.
• Drive consultative selling and product education on the floor.
• Enroll guests in rewards program and capture insights.
• Resolve customer concerns with empathy and professionalism.
• Maintain a respectful, inclusive store culture and smooth checkout.

🎯 Requirements

• 21+ years old.
• High School Diploma or GED.
• 1 year of customer-facing or sales experience.
• 1 year of POS systems and cash handling experience.
• 6 months of leadership experience in retail.
• 6 months of hands-on retail ops (opening/closing, cash reconciliation).

🎁 Benefits

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Referral Bonuses and Product Discounts