Lead Store Associate

📋 Description

• Lead and inspire store team to deliver exceptional customer experiences.
• Guide brand ambassador efforts, drive performance, and maintain a welcoming, compliant store
• Execute opening/closing duties, cash reconciliation, POS management, and inventory handling.
• Coach associates in personalized product recommendations and consultative selling.
• Uphold SOPs, safety protocols, and state regulations to ensure compliance.
• Foster teamwork, resolve customer concerns with empathy, and maintain a high-performing store

🎯 Requirements

• Must be 21+ with a HS diploma or GED.
• 1+ year in a customer-facing or sales role; 1+ year using POS systems and cash handling.
• 6+ months of leadership experience in retail and 6+ months in store operations.
• Strong customer service, communication, and problem-solving skills.
• Ability to work a flexible schedule incl. evenings, weekends, holidays; high attention to detail.
• Experience with cash handling, inventory management, and KPI-driven sales is a plus.

🎁 Benefits

• Career growth opportunities
• Competitive pay and benefits
• Generous PTO and parental leave
• 401(k) retirement plan
• Life/disability insurance and employee discounts
• Community involvement and referral bonuses