Leader, Professional Services

Added
1 day ago
Type
Full time
Salary
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Related skills

saas project management implementation biotech team leadership

πŸ“‹ Description

  • Lead and coach a team of Implementation Managers
  • Define PS strategy and scale implementation processes
  • Provide hands-on guidance during complex projects
  • Ensure on-time, on-budget delivery with high quality
  • Collaborate with Sales, CS, Product, and Engineering
  • Translate customer needs into product insights

🎯 Requirements

  • MS or PhD in a related field
  • 4+ years in lab or R&D settings
  • SaaS software implementation experience
  • Strong communication with diverse stakeholders
  • 2+ years leading or managing teams
  • Willingness to travel up to 25%

🎁 Benefits

  • Equity
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