Managed Services Consultant

📋 Description

• Hands-on post-enablement consultant helping customers operate and adopt Cyara post-implementation
• Support assigned accounts with recurring managed services activities and coordination across
• Provide platform guidance, workflow execution, and documentation to improve adoption and reliability
• Monitor actions, risks, and dependencies to ensure timely completion and clear communication

🎯 Requirements

• Experience in managed services, customer operations, or SaaS delivery
• Ability to manage customer activities, documentation, and stakeholder communication with limited
• Strong customer engagement, collaboration, problem-solving, and professional communication
• Understanding of IT operations, SaaS platforms, post-enablement adoption workflows
• Bachelor’s degree or equivalent; ITIL v4 knowledge preferred

🎁 Benefits

• Competitive compensation within the listed salary range
• Remote work options and opportunity to impact global customers
• Growth and enablement within Cyara Managed Services practice