Manager, Client Success

📋 Description

• Lead and develop a high-performing Client Success team (4-6 contributors) in the Central Region.
• Act as trusted advisors guiding clients toward business goals with data-driven media strategies.
• Oversee client relationships through lifecycle focusing on retention and revenue growth.
• Design scalable workflows and operational best practices to boost efficiency and impact.
• Escalate complex client issues and partner cross-functionally across departments.
• Use data to track KPIs, identify trends, and drive decisions.

🎯 Requirements

• 5+ years in advertising, ad tech, or digital media with client services experience.
• 2+ years managing teams, hiring and scaling talent.
• Experience managing large strategic accounts and budgets ($100M+).
• Expertise in programmatic advertising, CTV, and digital media platforms.
• Strong analytical, communication, and cross-functional collaboration skills.
• Strategic thinker with operational rigor and bias for action.

🎁 Benefits

• Base salary $100,000 - $130,000 per year.
• Medical, dental, vision, disability insurance, 401(k).
• EAP, parental leave, unlimited vacation, company-paid holidays.