NielsenIQ

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Manager, FMCG Industry Insights

Business & Management

Added

7 days ago

Location

🇨🇳 Guangzhou

Type

Full time

Salary

Salary not provided

Related skills

customer success people management project management leadership training

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📋 Description

Lead and develop the Customer Success team to deliver value to clients
Oversee project setup, execution, and client reporting
Conduct performance reviews and coach team members
Ensure timely, precise services aligned with client needs and quality standards
Drive client satisfaction with insights and recommendations
Monitor COE KPIs and allocate work based on capacity

🎯 Requirements

University degree or equivalent experience
5+ years professional experience
Experience managing people
Strong Business English, and local language proficiency if required
Strong communication skills
Experience in a digital-enabled/virtual environment

🎁 Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

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